Privacy Policy
Last updated: 16 October 2026
BB Build Limited ("BB Build", "we", "us", "our") is a building company based in Hawke's Bay, New Zealand. This policy explains how we collect, use and look after your personal information when you visit bbbuild.co.nz, contact us or request a quote. We follow the Privacy Act 2020.
What we collect
Details you give us, such as your name, phone number, email address, property address and project details, when you use our enquiry form, email us or call us.
Information about how you use our website, such as the pages you visit, your device type, your approximate location and how you found us. We collect this using cookies and similar technologies.
Details of calls, emails and messages we exchange with you about your enquiry or project.
Why we collect it
To respond to your enquiry, prepare quotes and deliver building work.
To keep records of our communication with you.
To understand how our website is used and to improve it.
To measure and improve our advertising, including showing our ads to people who may be interested in our services.
Who we share it with
We do not sell your personal information. We share it only with:
Service providers who help us run our business, such as our website host, our customer management system and our email provider.
Advertising and analytics providers, including Meta (Facebook and Instagram) and Google, which receive website usage data through tracking tools on our site.
Anyone the law requires us to disclose it to.
Some of these providers store or process information overseas, including in the United States. We take reasonable steps to make sure your information is protected.
Cookies and tracking
Our website uses cookies and tracking tools, including the Meta pixel. We may also use analytics and advertising tools from Google, such as Google Analytics and Google Ads. These tools tell us which pages are viewed and which marketing leads to enquiries. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
How long we keep it
We keep your information for as long as we need it to deal with your enquiry or project, and to meet our legal and accounting obligations. After that we delete it or make it anonymous.
Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access. This includes password protection and access limits on our systems.
Your rights
You can ask to see the personal information we hold about you, or ask us to correct it. Email us at admin@bbbuild.co.nz and we will respond within 20 working days.
If you are unhappy with how we have handled your information, please contact us first. You can also contact the Office of the Privacy Commissioner at privacy.org.nz.
Contact us
BB Build Limited 3/27 Wakefield St, Onekawa, Napier
021 0222 3510
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.